German Speaking Customer Experience Specialist

Location: Banbury

Salary: £19,000

Industry: Business Support

Job posted: 06/02/2019

Type: Full-time

German Speaking Customer Experience Specialist: OX Seven are delighted to be partnering with a luxury fashion and jewellery Company, who are on a real upwards trajectory. The considerable growth they’ve seen comes as a direct result of the passion for the brands that shines through each member of staff. Their products are currently being sold across the globe including the UK and Europe and in over 20 states in the USA. As they continue to expand, they need a German Speaking Customer Experience Specialist to join them on their journey:

You could be perfect for this German Speaking Customer Experience Specialist if you have/are:

  • Exceptional customer service skills through a variety of platforms, including phone, email and web-chat channels.
  • A collaborator – you’ll be an important part of a family business who work great together.
  • High levels of professionalism – You’ll be a direct representation of this successful brand and will represent the company during exciting trade shows and events held throughout the UK.
  • A bright personality. Someone that’s personable and encourages others around them.

Why would you want this German Speaking Customer Experience Specialist role?

You will be joining an organisation who have grown exponentially over the last 10 years. They’ve recently developed a sister brand, that has managed to match this level of success in just 3 years! This growth demonstrates the aspirations of the company, and the real potential they have, so now is a fantastic time to join the team.

You will be working with a group of people that love everything about the brand, the environment they work in and where the company is heading.

The key skills you’ll need:

  • Fluent conversationalist (written and verbal) in both German and English.
  • The ability to work under pressure, in a fast paced environment. You’ll enjoy keeping busy.
  • Customer service or sales experience in a retail / wholesale environment.


  • Basic salary – £19,000
  • A stunning staff discount across both brands
  • 28 days holiday, increasing to 33 for long service
  • Cycle to work Scheme
  • Office refreshments including fruit
  • An employee assistance programme
  • Enhanced maternity and paternity pay
  • Company sick pay
  • A sensational annual staff party

To discuss the role further and to see a full candidate brief, please apply for this role and we will call you back at our earliest convenience. We are an equal opportunities employer and do not discriminate against protected characteristics. Every application is valued, and we will let you know the outcome of your application (positive or negative) via phone or e-mail. If you would like clarity on any decisions, we are more than happy to provide feedback on your application.




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