Location: Hotel Spa Cotswolds
Salary: £18,000 basic plus commission, meals on duty, and commission
Industry: Health & Wellness
Job posted: 23/04/2021
Type: Full Time
What is it about customer service that you love the most?
The little chocolate on the pillow? The smile that always greets you? Your favourite restaurant where the food is always good every single time? Or is the staff who know your name and are always pleased to see you?
Good customer service is what the hospitality industry is all about, its what keeps us going back time and time again. The customer should be at the heart of everything we do, no requests should be too big or too small (just don’t ask for that “extra pillow” at some places though, you might get more than you bargained for!)
At Ox Seven we are looking for Spa Hosts for a luxury Hotel, Spa and health club in the Cotswolds. You need to be friendly, professional and hardworking with exceptional levels of customer service.
This is a hands on, on your feet kinda role where your day will vary from taking bookings for Spa Treatments and exercise classes, making tea (deal breaker for me if you can’t) and coffee for the guests, making sure the laundry is clean and fresh and that the log fire never goes out!
You are responsible for the guest journey and satisfaction so you must enjoy interacting with people and be passionate about hospitality plus be a wizard on the computer. You have to drive and live in the Gloucestershire area AND you will get a great salary, meals on duty, use of the health club, uniform, 28 days holiday and company pension plus the opportunity to work at this truly wonderful group of boutique and very luxurious hotel spas.
Please drop Veronica a line on email@example.com or call her on 01608 670988